Home About Us Services E-Auction Careers Our Bankers Policies Reports Grievance Gallery Contact
Home › Grievance
Customer First

Grievance Redressal

Dhara Motor Finance Limited takes every customer concern seriously.

Grievance Redressal Officer

Arpit Jain
Mr. Arpit Jain
Company Secretary & GRO
📍 Dhara Complex, Civil Lines-1, Bijnor 246701 (U.P.)

Escalation Process

Lodge Complaint

Contact GRO at branch or via email/phone

Acknowledgement

Acknowledged within 24 hours with reference number

Resolution

Resolved within 30 days per RBI NBFC guidelines

RBI Ombudsman

Escalate to RBI Ombudsman if unresolved

RBI Ombudsman: www.rbi.org.in · Toll Free: 14448

Submit Your Grievance

Your complaint will be acknowledged within 24 hours